We're introducing a phone number collection step to enhance our chat functionality and ensure users stay engaged. By sending SMS alerts for new messages or important updates, we help users avoid missing out on timely conversations, ultimately driving higher usage of the chat feature.
We prompt this dialog if multiple details are missing - names and phone number.
We prompt this dialog if the user has not entered only the phone number.
In the chat, we prompt the user to enter their phone number if they don't have it. Open a single chat and click "Join" to see the prompt.
User who wants to have SMS reminders will be able to enter the phone number right there. If they opt-out we do double confirmation.